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Returns & Exchange Policy: No refunds or exchanges are given for embroidered products. Returns must be made within 30 days of receipt with no signs of wear, tear or wash and with the original tags attached for a full refund. Defective merchandise within a 90 day period with a receipt must be reviewed and deemed defective for replacement.

Important!: When returning your item(s), be sure to include a brief note stating the reason for the return and include your name, order number and contact information (phone and/or email), and ship to:


Alexander's Uniforms
999 Pontiac Avenue
Cranston, RI 02920
Attn: Theresa Souza

Customers are responsible for shipping costs when returning items. Alexander's Uniforms will cover shipping for exchange items back to the customer.

If a customer receives an order that is incorrect (examples:received the wrong size, defects, or incorrect embroidery), Alexander's Uniforms will provide a return label to the customer.

Contact: For questions and concerns, email tsouza@alexandersuniforms.com or call 1-866-597-9875 Ext 314. Please include your name, the facility or group you're associated with, contact info and order number.