Personalized embroidered orders typically take 1-2 weeks for in-stock items. Non-stocked items my take up to 3-4 weeks to ship. High influx during back to school season may cause delays.
Free in store pickup is available; Delivery to stores in Norwich, CT & Norwood, MA is only provided by courier service once a week.
Free delivery for select groups are delivered twice a month.
We process credit card payments for all embroidered (and name badge) orders once items are sent to embroidery. If no embroidery is required, cards are processed when orders are shipped.
Returns or exchanges are not allowed on any embroidered or personalized items such as pins.
Please contact Cynthia @ 401-490-2910 ext.305 with any questions or concerns.